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Further information .....

Fares and Payment The payment methods available are either by Cash directly to the driver or by debit/credit card. Which may incur a very small additional charge. Tariff rates are set by Poole Borough Council. For further info, please click here. Planning your journey.. It is your responsibility to plan the journey correctly and leave sufficient time to reach your destination accordingly to your needs. Whether it’s for check-in for flights, catching a train or any other constraints You might have. If You have any doubts on the length of the journey, please contact us. Booking Amendments and Cancellations All Journeys (excluding long distance & Airport Pick up’s) •If a booking is cancelled more than 20 minutes before the pick up, no cancellation charge will be made. •If a booking is cancelled less than 20 minutes before the pick up and a vehicle has not been allocated yet, no cancellation charge will be made. •In all other cases a cancellation charge of 50% (of quoted fare) will be made. Long distance and Airport Pickups •For ASAP bookings, a cancellation charge of 100% will be made. •For advanced booked journeys, if the booking is cancelled less than a minimum of 2 hours before the required time of arrival a cancellation charge of 50% will be made. •For advanced booked journeys, if the booking is not cancelled before the Requested Pickup Time a cancellation charge equivalent to the amount of the full fare will be made. Refund Policy In the event of any situations arising that lead to a request for a customer refund, You should contact us immediately. Card payments will be only be refunded back on to the card. Refunds can take up to 3 -4 working working days to reach your account. Child restraints The law does not require child restraints (baby seats, child seats, booster seats and booster cushions) to be provided in private hire vehicles. However upon request we will be able to arrange the provision of child restraints. This might incur an additional charge, at the discretion of the driver. If you need child restraints, it is of your responsibility to verify with the availability and extra charges associated to this service. Disclaimer, the information contained on this website is provided by Poole Cabs is in good faith on an ‘as is’ basis and solely at your own risk. The information is believed to be accurate and current at the date the information was placed on this website but Poole Cabs expressly disclaims any liability for any incorrect information or prices published on this website or for the lack of availability of any product at any time.
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